Customer Success Festival
Drive strategic growth through elevating customer success.
October 12, 2023
🙋♀️ 2,000+ attendees to expand your CS network
🎤 15+ customer success leaders sharing the latest knowledge
🧠 7+ hours of game-changing presentations to keep you up-to-date
Meet your speakers 👋🏼
See the customer success leaders taking to the virtual stage, with more to be announced each week.
Why attend Customer Success Festival?
📈 Increase your strategic knowledge and be ready to tackle any challenges that come your way.
🙋♀️ Break out of the day-to-day and refresh the way you think so you can bring innovative ideas to the table.
🤝 Connect with 2,000+ enthusiastic CS peers and leaders, forge new relationships and grow your network.
🧠 Pick the brains of customer success leaders and get answers specific to the challenges you’re facing.
📚 Learn from some of the most innovative organizations in the space and take their successes back to your desk.
🍬 Build your own event, pick ‘n’ mix from a broad range of CS topics to rapidly develop your skillset.
Here's What Others Are Saying
I was struck by the quality of the speakers that I got to hear. A great event.Head of Strategic Customer Success
As a first-time speaker, I was HIGHLY impressed with the last conference. It was amazing to see it was well-put together.Global Strategy Lead, CS
Really excellent - Customer Success Collective is a thriving community, and days like this really help professionals & teams progress. This event is a must.Global Strategy Lead, CS
CSC has provided an excellent opportunity for me to build my network through events and speaking opportunities. I love their commitment to building community.Manager of Customer Success
CS Festival was such a great experience! I felt supported along the way and was also able to connect with other CS leaders and enjoy all the impactful sessions.Community Manager
The event was really impactful. I can take some of the learnings back to our teams and say, 'This is something I think we need to invest in in the future'.Senior Manager, Customer Success
12 October 2023, 06:15 PM
12 October 2023, 02:45 PM
12 October 2023, 07:00 PM
12 October 2023, 01:30 PM
Learn from Salesforce, Microsoft, Meta and Financial Times CS leaders.
Accelerate your career and learn from the best with action-led sessions crafted by leading practitioners. Here's a snippet of what to expect:
→ Align sales and post-sales CS teams to increase LTV.
→ Streamline onboarding to decrease early-stage churn.
→ Implement organization-wide strategies for improving retention and increasing renewals.
→ Don’t get left behind; ensure your CS function remains agile and ready for strategic change.
Tune in to the CS School podcast
Tired of overly niche customer success conversations that might as well be in a different language? CS School is the podcast that strips customer success back to basics. Tune in so you don’t zone out.
🙋♀️ Ever wanted to have a full overview of how segmentation works?
🙋♀️ Always wondered what the psychology behind CS is?
🙋♀️ Are you reconsidering the way you tackle renewals?
Want to partner with Customer Success Festival?